Yulee Communication Software Service Agreement
Last Updated: January 21, 2025
Effective Date: January 21, 2025
Welcome to Yulee communication software service (hereinafter referred to as: Yulee) provided by STARLIGHT TECH PTE. LTD.. Please carefully read the following content and register with clear understanding: Yulee's ownership and operation rights belong to US Cleaning Professionals Inc. To access the services provided by Yulee, you need to agree to these terms and complete the registration process as prompted. By checking the "I agree to comply with [Yulee Communication Software Service Agreement]" option during registration, you fully accept all contents of these terms and explicitly agree to the processing and use of information as specified in the terms with informed consent. If you do not accept these terms, please do not install, use, register, or otherwise access our services.
Definitions
  1. "We": Refers to STARLIGHT TECH PTE. LTD., the software owner and developer of Yulee Communication Software, who legally owns the copyright of Yulee Communication Software products.
  2. "The Software": Yulee Communication Software.
  3. "You": Any individual, company, or other organization using this software, regardless of profit status or purpose (including learning and research purposes).
  4. "This Agreement", "These Terms": Refers to the [Yulee Communication Software Service Agreement], which applies and only applies to Yulee Communication Software. US Cleaning Professionals Inc reserves the right to interpret this agreement within the scope permitted by law.
  5. The official website of Yulee Communication Software is https://product.starlight.lat
Service Content
Yulee's services are provided by STARLIGHT TECH PTE. LTD. based on actual circumstances. We reserve the right to modify these terms at any time and will post the modified text on this page. Therefore, please check this page frequently. If you continue to use our services, it is deemed that you accept our modifications to these terms.
Usage Rules
  1. You need to agree to our service terms and the Privacy Policy before you can use our services. When you register, we will require you to provide personal information, such as your name, email address, password, and phone number. These information are considered your identity recognition information. Registering means that you agree to us using these information to manage your account and provide you with access to a series of services. We can also use these information to notify you about the latest product updates and market activities. You own the rights to the content of the personal information and bear all legal obligations independently. If the information causes damage to the software owner or others, you shall bear all compensation responsibility.
  2. After you register successfully, we will give you the corresponding account and password. You are responsible for keeping your account and password safe. Please do not transfer or lend your account and password to others. If you find that your account is used illegally by others, you should immediately notify us and authorize us to handle it.
  3. Ensure that you leave the website at the end of each online session in the correct manner. We cannot and will not be responsible for any loss or damage caused by your failure to comply with this provision. Unless required by law or judicial order, and with the consent of STARLIGHT TECH PTE. LTD., your user name and password cannot be transferred, gifted, or inherited (except for account-related property rights). The loss caused by others using your user name and password without authorization shall be borne by you or the person responsible by law. We strive to ensure the security of your account but do not guarantee the absolute security of your account.
  4. For information released by developers through instant messaging channels, Yulee reserves the right to filter keywords based on national relevant laws and regulations. If developers send content that clearly violates national laws and regulations, Yulee has the right to take actions including but not limited to dissuasion, interception, and reporting to relevant public security departments. However, this does not mean that Yulee has the obligation to filter or review the content sent by developers, nor does it have any responsibility for review, audit, supervision, or other joint responsibility. Developers need to bear all responsibilities for sending such information themselves, with no relation to Yulee. If necessary, developers also need to bear related losses caused to Yulee.
  5. You are not allowed to modify, re-create, decompile, or reverse-engineer the SDK of our services, or attempt to extract source code, or implement any suspected infringement of copyright behavior, unless we give you clear written approval.
  6. You must comply with the following principles when using our services:
  • Do not harm national security, disclose national secrets, infringe upon the legitimate rights and interests of the national social group and citizens, and do not create, copy, view, or spread the following information:
  • Violate the basic principles determined by the constitution;
  • Harm national security, disclose national secrets, overthrow the national government, and destroy the national unity;
  • Harm national honor and interests;
  • Stir up ethnic hatred and ethnic discrimination, destroy ethnic unity;
  • Harm national religious policies, promote cults and feudal superstitions;
  • Spread rumors, disrupt social order, and destroy social stability;
  • Spread obscene, pornographic, gambling, violent, terrorist or inciting criminal behavior;
  • Insult or slander others, infringe upon the legitimate rights and interests of others;
  • Stir up illegal assemblies, associations, marches, demonstrations, and gatherings to disrupt social order;
  • Act under the name of illegal grassroots organizations;
  • Contain other contents prohibited by laws and administrative regulations.
  • Do not use any improper means to harm the interests and reputation of STARLIGHT TECH PTE. LTD. and other users.

If you violate the above provisions, we have the right to terminate our services to you and cooperate with relevant internet administrative authorities to pursue and handle.

  1. Any other software derived from Yulee that is not officially released by us or authorized by us is illegal. Downloading, installing, using such software, and related risks may be unknown. We do not recommend you to download, install, or use it lightly. Therefore, you shall bear all legal responsibilities and disputes arising from it.
Confidentiality Clause
  1. Confidential information refers to all technical and non-technical information disclosed by one party to the other party (including but not limited to product information, product plan, price, financial and marketing plan, business strategy, customer information, customer data, research and development, software and hardware, API application data interface, technical description, design, special formula, special algorithm, etc.).
  2. Each party agrees to keep the confidential information obtained from the other party confidential and strictly restrict the employees who come into contact with the confidential information to comply with the confidentiality obligation. Unless required by law or the confidential information has entered the public domain, the party receiving confidential information shall not disclose it to others.
  3. Each party explicitly recognizes that their user information and business data are their important assets and key confidential information. Each party agrees to do their utmost to protect the above confidential information from disclosure. Once a confidential information leakage event is found, both parties shall cooperate to take all reasonable measures to avoid or mitigate the consequences.
  4. This clause shall not be invalidated due to the termination of this agreement.
Privacy Protection
  1. In order to provide you with better services, when you register or use Yulee, the server will automatically record some information, including URL, IP address, browser type and language used, and access date and time. Except for obtaining your authorization or with the consent of relevant government departments according to the law, we will not disclose any of your information.
  2. Yulee may automatically collect and store your software information, hardware information, information you upload to our website server, and your usage preference information. These information include but are not limited to your phone IMEI number, username, operating system information, your IP address, Cookie information, GPS location service usage, and the information you access on the page, but do not include any data related to your business.
  3. STARLIGHT TECH PTE. LTD. may share certain personal information with partners who provide products or services for US Cleaning Professionals Inc or help STARLIGHT TECH PTE. LTD. market to customers. STARLIGHT TECH PTE. LTD. will only share personal information with third parties for the purpose of providing or improving STARLIGHT TECH PTE. LTD.'s products, services, and advertising. STARLIGHT TECH PTE. LTD. will not share personal information with third parties for marketing purposes, nor will it sell personal information. US Cleaning Professionals Inc has the obligation to require these partners to strictly comply with confidentiality agreements.
Intellectual Property
  1. Yulee is developed by STARLIGHT TECH PTE. LTD.. All copyrights and intellectual property rights of Yulee, as well as all information content related to Yulee, including but not limited to copyright, pictures, archives, information, data, architecture, page design, etc., are owned by US Cleaning Professionals Inc.
  2. Unless Yulee or third parties explicitly agree, you have no right to copy, spread, transfer, license, or provide others with the above resources, otherwise you must bear corresponding responsibilities.
Disclaimer
If the following occurs, STARLIGHT TECH PTE. LTD. shall not bear any legal responsibility:
  1. Providing your personal information according to the law or the requirements of relevant government departments;
  2. Any personal information leakage caused by your improper use;
  3. Any service interruption or unavailability due to hacker attacks, computer virus intrusion, illegal content information, harassment information blocking, government control, and other network, technology, communication line, information security management measures;
  4. Any loss caused by the communication line failure, technical problem, network, computer failure, system instability, and other unforeseeable losses due to third parties such as operators;
  5. The risk caused by receiving anonymous or anonymous threatening, defamatory, offensive, or illegal content information from others;
Other Terms
  1. If any provision or all provisions of this service agreement are invalid, it shall not affect the validity of other provisions.
  2. The interpretation, validity, and dispute resolution of this service agreement shall be governed by the US Constitution and state law. If there is any dispute or dispute between you and US Cleaning Professionals Inc, it shall be resolved through friendly consultation first. If consultation fails, you agree to submit the dispute or dispute to the federal court with jurisdiction in the location where the dispute occurs for litigation.
Contact Us

You can contact us through the "My-General-Report and Complaint" function in the mobile app, or you can choose to contact us through email. The contact mailing address is as follows:

Company:STARLIGHT TECH PTE. LTD.

Contact Department:Yulee Operation Department

Email:support@starlight.lat

Contact Address:60 PAYA LEBAR ROAD, #04-16, PAYA LEBAR SQUARE, SINGAPORE 409051

If you have any questions or suggestions about this service agreement or other matters needing to contact us, please send an email to:support@starlight.lat

Generally, we will reply to you within 15 working days after receiving your relevant information and verifying your identity.

If you are not satisfied with our reply, especially if you believe that our personal information processing behavior has harmed your legitimate rights and interests, you can also seek solutions through filing a lawsuit in the federal court with jurisdiction.